Common Printer Problems and Possible Solutions

When determining the cause of a problem involves removing the cartridge, developer or drum, always cover the item and place it on a clean, level surface. Covering the supply protects it from light and debris. Never touch the surface of the drum, corona wire or fuser roller. Fingers can transfer oil and dirt to equipment. More

Ink Jet Cartridge Do's and Don'ts

If you must remove a cartridge before it's empty, place it in a zip lock bag and remove as much of the air as possible before sealing to prevent drying out. More

Money Saving Tips

Proof copies and documents intended for internal use seldom need to be high-resolution. Whenever possible, print in draft or 150-dpi Mode. Doing so can cut usage by up to 50%. More

Proper Handling and Care of Laser Cartridges

When removing the laser cartridges from the sealed bag, never try to tear it open. Use scissors and completely cut open the top of the bag. Drum covers haven been damaged by trying to cut a cartridge out of a bag that has not been completely opened. More

Proper Paper Handling Guide

For general use in your equipment use a mid price range paper. It will perform well, not jam as often and have less lint (paper dust) than the cheap stuff. More

Helpful Hints on Care and Handling of Your Imaging Supplies

For more information on laser printers, fax machines, copiers, multifunction equipment, ink jet equipment and miscellaneous tips. More